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Faq

How do I create a print file of my resin domed stickers?

Quite easily; follow these simple instructions:

  • Send us your file in one of these formats pdf, eps, ai o jpeg in high resolution.

  • The images that you want applying to your label must be incorporated and have a minimum of 300 dpi resolution.

  • All the fonts must be converted into paths.

  • Show the cutting line by using a different colour.

Please note: The refraction of light by the lens effect can cause small chromatic variations.

If you require any further assistance in creating your file, please do not hesitate to contact us.

Do my files get reviewed?

All the files we receive get automatically reviewed by our grafics team prior to printing. If there should be any problems you will be contacted immediately.

Do I need to print the white on my labels? If yes, how to I specify that in my printing file?

You have to highlight the areas where the label needs to be white in colour by using a different colour from all the others. You also need to provide within the file a summary key.

I need a separated-letter resin label. Is that possible ?

Yes it is. Please contact us directly for this type of resin label. 

I need a sample of my resin labels? Is that possible?

Of course, we will create your resin label sample and send them to you for a minimum of Eur 40. Please contact us for further details.

How do I send you my printing file?

It’s simple, all you do is the follow the instructions we sent you when you placed your order.

In order to send your file directly via email, please contact us.

Which payment methods do you accept?

We accept the following payment methods:

- PayPal

- Credit Card

- Cash on delivery (6€ extra charge) only in Italian territory

- Bank Transfer in advance

When will my order be delivered?

 

Normally within 7 working days from order date; if payment is done through bank transfer, the 7 days start from receipt of payment.

 

 

How much does delivery cost?

Free in Italy, calculated at the time of purchase for the rest of Europe.

Can shipment be made to a different address to the one invoiced?

Yes, please indicate the correct delivery address when placing your order.

Can shipment be made to a deposit?

Yes, please contact us when placing your order.

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